Section 20091120AB
Requirements Gathering for the Business Analyst
Fridays, November 20–December 11, 2009 (Except for November 27)
(8:30 a.m.–4:30 p.m., plus Web)
Penn State Abington
Abington, Pennsylvania

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Certified Business Analyst Professional

a four-course series that can prepare professionals to take the Certified Business Analyst Professional exam

About This Program (C P E 6022, 6023, 6024, 6025)

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As a certified business analyst you can play a critical role in helping businesses or organizations thrive in today’s complex economic environment. Business analysts bridge the gap between business needs and technology systems to help a company or organization achieve its strategic goals; make efficient use of resources; and manage productivity. The profession offers excellent flexibility; you can work in an organization or as a self-employed consultant. Higher-than-average growth is expected for business analysis in such areas as biotechnology, health care, information technology, human resources, engineering, and marketing.

This concentrated series can prepare you to take the Certified Business Analyst Professional exam through the International Institute of Business Analysis.

Who Should Attend

This series is designed for business professionals who wish to acquire additional knowledge and expertise in the processes,  strategies, and solutions that can help enhance the performance of their organizations.

You Can Learn To

  • analyze and understand business issues
  • communicate effectively, both written and verbally
  • manage client relationships
  • negotiate and build consensus
  • facilitate and develop business strategy
  • understand and manage organizational change

Outline

Course I: Business Analyst Fundamentals (C P E 6022)

Gain new strategies, techniques, and tools needed to perform the role of liaison between the business’s strategic goals and employee productivity and interaction.

  • Module 1: Business Analyst Fundamentals
  • Module 2: The Business Case
  • Module 3: Unified Modeling Language
  • Module 4: Case Modeling
  • Module 5: Risk and Quality

Course II: Project Management for the Business Analyst (C P E 6023)

Develop project management strategies, techniques, and tools needed to keep projects on time and on budget and to deliver a quality result.

  • Module 1: Project Management
  • Module 2: Communication
  • Module 3: Project Scope
  • Module 4: Interpersonal Styles
  • Module 5: Planning and Scheduling Tools
  • Module 6: Project Monitoring
  • Module 7: Project Teams
  • Module 8: Completion and Close Out

Course III: Process Mapping for the Business Analyst (C P E 6024)

Learn tools and techniques used in process flow to effectively map processes and manage outcomes.

  • Module 1: Process Mapping
  • Module 2: Process Improvement
  • Module 3: Defining Problems and Creating Solutions
  • Module 4: Workflow and Gap Analysis
  • Module 5: Barriers to Redesign

Course IV: Requirements Gathering for the Business Analyst (C P E 6025)

Learn the methods used to document, analyze, prioritize, and solicit feedback to develop agreed-upon requirements and meet expectations.

  • Module 1: Requirements for the Business Analyst
  • Module 2: Defining Requirements
  • Module 3: Communication Management
  • Module 4: Critical Success Factors
  • Module 5: Quality

Fees

  • $995 single enrollment (CPE 6022/CPE 6024)
  • $895 each, multiple enrollments or courses (CPE 6022/CPE 6024)
  • $1,495 single enrollment (CPE 6023/CPE 6025)
  • $1,345 each, multiple enrollments or courses (CPE 6023/CPE 6025)

Credits

  • CPE 6022: 1.6 Continuing Education Units
  • CPE 6023: 2.4 Continuing Education Units
  • CPE 6024: 1.6 Continuing Education Units
  • CPE 6025: 2.4 Continuing Education Units