Supervision Essentials Series

a leadership competency program for new and upcoming frontline supervisors

About This Program (MDEV 6000, MDEV 6001, MDEV 6002, MDEV 6010)

This program series focuses on developing practical skills in four key areas related to successfully supervising and leading today’s individuals and teams. It provides an excellent opportunity for newer supervisors, as well as those looking to advance to a supervisory position, to move beyond the “basics” to a better grasp of supervisory skills and competencies. You can customize

Who Should Attend

Anyone who wants to develop practical to successfully supervising and leading today’s individuals and teams. It provides an excellent opportunity for those looking to advance to a supervisory position.

You Can Learn To

• Apply the fundamental concepts of supervising with confidence.
• Build working relationships that get results.
• Communicate effectively with your employees.
• Manage your time and priorities more efficiently.

Outline

The series is designed to be offered in half-day modules that are most relevant to your work environment.

Supervisory Roles and Responsibilities

• Module 1: Meeting Supervisory Responsibilities
• Module 2: Communicating Effectively
• Module 3: Building Work Relationships
• Module 4: Leading Others

  Managing Employee Performance

• Module 1: Setting the Stage for Excellent Performance
• Module 2: Clarifying Expectations and Observing Performance
•  Module 3: Coaching and Providing Feedback
•  Module 4: Dealing with Challenging Performance Situations

Solving Problems and Managing Priorities

• Module 1: Managing Time and Priorities
• Module 2: Solving Problems
• Module 3: Resolving Conflicts
• Module 4: Supervising Projects

Developing Individuals and Teams

• Module 1: Interviewing and Selecting Employees
• Module 2: Developing Employees
• Module 3: Developing a Team
• Module 4: Building a Positive Work Climate