For more information on these professional development courses, contact John Dolan, 814-865-2216 or e-mail johndolan@psu.edu.
online and on-site training opportunities for your entire organization
Some workplace issues can affect employees in any one area or multiple levels of the organization—from frontline staff to the executive level. Online, on-site, or on campus,our professional education courses help you quickly and effectively surmount these common challenges.
Each course can be customized to include your organization’s unique issues and can be delivered to employees on-site or online. The modular design of Micro Lesson allows you to combine them with other courses to build an entire training program or supplement your existing plan.
We have dozens of professional development courses that focus on a wide variety of topics relevant to your workplace. Some of our most popular courses include:
Personal Mastery
Interpersonal Communications
Managing Your Time and Priorities
Business Writing: Grammar
Business Writing Styles
Managing Processes
Customer Service
Project Planning
Analyzing Problems
Project Management Tools
Managing Relationships
Resolving Conflict
Respectful Communications
Developing Teams that Succeed
Positive Influence
Leadership
Decision Making
Moving into Supervision
Managing Change
Workplace Ethics
Managing Resources
Giving Constructive Feedback
Retaining Employees
Developing Employees
Selection Interviewing